Signs Express

Malcolm Lant took over Signs Express (Gateshead) a year ago after retirement lead to the resale of the business which was first established 1998. Operating an established centre, Malcolm has had to hit the ground running and in under a year, has achieved fantastic results - over 28% more turnover in just the first year!

“I contacted Signs Express because of the great reputation they had built up, not just in the North East but throughout the UK and was pleased to hear there was an opportunity in my chosen area.

Most importantly Signs Express has the back up service I needed. I knew that help on any business related subject such as accountancy, technical support, health and safety and personnel was only a phone call away and the marketing department are always working hard for all of the franchisees. I look at it this way - Signs Express HQ are a valuable and very experienced member of staff that can solve any problem or issue that is thrown my way.

I think the secret to my success is always being ahead of the competition. If somebody wants to see me about a sign project I will always try to respond promptly and most of the time get a quote in and receive an order before the competition has even been to see them. If I say the client will have a quote tomorrow it will be there. Once a customer is happy with your quick and efficient service they are always happy to come back and refer your name to others.

The freedom of being my own boss is very satisfying and what has given
me the most pleasure is seeing a customer walk out the door happy or
phone you to say what a great job you have done.

One year on, I am starting to reinvest in the company. I have just
purchased a new wide format digital printer and a new plotter to enable
me to move the business further forward.

My lifestyle and personal goals are firstly to pay off the loan for the company and then my mortgage all before I am 40. I am 32 now and I see no reason why this not achievable. Had I not been involved with Signs Express I would still be working for another employer making money for them without any of the thanks or financial stability. As it happens my previous employer has now become a good customer!

For further information on a management franchise with Signs Express:

log onto www.signsexpress.co.uk or call 0800 731 2255.

Address: Franchise Headquarters, The Old Church, St Mathews Road, Norwich, NR1 1SP
Tel: 01603 625925
Fax: 01603 625925
Website: click here to visit signsexpress